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Appointment & Office Policies

Our Appointment and Office Policies

At Paramount Dental, we believe that clarity is the key to a good and respectful relationship. We hope your dental appointment is as pleasant and predictable as possible, and as such, would like to offer an overview of our appointment & office policies. Please feel free to call us at (403) 730-9882 with any questions you may have.

Personal Privacy Act

Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We extend the courtesy of sending your insurance claim in for you. Because your insurance company will send the reimbursement to you, we, therefore, do require payment on the day of service.

Reception | Paramount Dental | North Calgary | Family and General Dentist
Living Wall | Paramount Dental | North Calgary | Family and General Dentist

Office Policies

It is your responsibility to keep track of your appointments. As a courtesy, we send out hygiene reminder emails/texts to you 10 and 3 business days prior to a booked appointment, and we make confirmation calls or emails 1-2 days prior to appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to the constant high demand for prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel. Because we value your time, we do not double book our patients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In any case, where insufficient notice is given, a $150.00 missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.

At Paramount Dental, our goal is that you have a pleasant experience in our office. We strive to serve you to the best of our ability in helping you attain a high level of dental care.

If you have any questions about our dental appointment & office policies,
please do not hesitate to call us at (403) 730-9882 or email us at

We look forward to hearing from you soon.
Call Paramount Dental at (403) 730-9882 to book your appointment today!

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